Shipping and Privacy Policy

 

Shipping Policy

Thank you for shopping at The Luxe Mini. We are dedicated to providing you with a seamless and satisfying shopping experience. This Shipping Policy outlines important information regarding shipping rates, delivery times, and order processing.

1. Order Processing:

  • All orders are processed within [1-5]business days (excluding weekends and holidays) after payment confirmation.
  • You will receive a confirmation email with your order details and tracking information once your order has been processed and shipped.

2. Shipping Methods and Rates:

  • We offer the following shipping methods:
    • Standard Shipping: Estimated delivery within 4 to 7 BUSINESS days.
    • Expedited Shipping: Estimated delivery within 4 BUSINESS days.
  • You can view the shipping costs at checkout before completing your purchase.

3. Order Tracking:

  • You can track the status of your order by using the tracking number provided in your shipping confirmation email.
  • If you have any questions or concerns about the delivery of your order, please contact our customer service team at info.theluxemini@gmail.com.

4. Delivery Delays:

  • While we strive to deliver your orders promptly, please note that delivery times may vary depending on external factors such as weather conditions, carrier delays, and peak holiday seasons.

5. Order Modifications and Cancellations:

  • Once an order has been processed and shipped, we are unable to modify the shipping address or cancel the order. Please ensure that your shipping information is accurate before completing your purchase.

6. Shipping Policy Updates:

  • We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

If you have any questions or concerns regarding our Shipping Policy, please contact us.

 

Return and Refund Policy

**No Refunds**

Thank you for shopping with The Luxe Mini. Please note that we do not offer refunds on any purchases. All sales are final.

**Exchange Policy:**

In the event that you receive an item that doesn't meet your expectations, we offer a 5-day exchange policy. To be eligible for an exchange, the item must be returned in its original condition, unworn, and with all tags attached including our garment tag and our return ribbon on item not tampered with. Customers are responsible for the item return shipping unless order was filled in error. 


Please ensure to initiate the exchange process within 5 days from the date of delivery. To initiate an exchange, contact our customer service team at [info.TheLuxeMini@gmail.com]. We will guide you through the necessary steps and provide further instructions.


Please note that exchanges are subject to inspection to ensure the item is in its original condition. We reserve the right to refuse an exchange if the item shows signs of wear or damage. Items in the color white are final sale will not be exchanged. 



Thank you for your understanding and cooperation.

 

Privacy Policy

The Luxe Mini is committed to ensuring the privacy and security of your personal information. This Privacy Policy outlines the types of personal data we collect, how we use it, and the measures we take to protect your information.

1. Information We Collect:

  • Personal Information: When you make a purchase or register an account with us, we may collect personal information such as your name, email address, shipping address, billing address, and phone number.
  • Payment Information: We may collect payment information, including credit card details, to process your transactions securely.
  • Browsing Information: We may collect non-personal information such as your IP address, browser type, device type, and browsing patterns on our website through cookies and similar technologies.

2. How We Use Your Information:

  • Order Processing: We use your personal information to process your orders, communicate with you about your purchases, and provide customer support.
  • Marketing Communications: With your consent, we may send you marketing emails about our products, promotions, and special offers. You can opt out of receiving these communications at any time.
  • Improving Our Services: We may use your browsing information to analyze trends, track website usage, and improve the functionality and user experience of our website.

3. Data Security: We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. We use secure socket layer (SSL) technology to encrypt your payment information during transmission.

4. Sharing Your Information: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you. We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

5. Your Rights: You have the right to access, correct, update, or delete your personal information stored in our database. You may also request to unsubscribe from marketing communications or opt out of cookies. Please contact us at [your contact email or address] to exercise these rights.

6. Changes to This Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

7. Contact Us: If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at [your contact email or address].

By using our website or providing your personal information to us, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy.

This Privacy Policy was last updated on 02/25/2024.





TheLuxeMini